Terms and Conditions

Please read these terms before using WedDay or making an online booking. They explain how bookings are made, which payment and cancellation rules apply and the responsibilities of customers, Lasirata Ltd and service providers. Keep a copy of the terms and policies applicable to your booking.

About WedDay

WedDay, powered by BookYourWeddingDay.com, is an online platform for wedding venue information, live availability and wedding date bookings.

Lasirata Ltd, the legal entity behind BookYourWeddingDay.com, uses the WedDay platform under licence to provide wedding date booking services. Wedding date booking fees are collected by Lasirata Ltd.

References to “WedDay” or “the platform” mean the WedDay website. References to “we”, “us” and “our” mean Lasirata Ltd in its capacity as the provider of the booking services covered by these terms. “You” and “your” mean the person using the platform or making a booking, including an authorised person acting for a couple or another customer.

Your agreement for our booking services is with Lasirata Ltd. Any separate agreement for a venue, ceremony or other service is with the provider identified before you book.

Contact email address: [email protected]

Telephone number: +357 25013384

The terms applicable to your booking

These terms govern use of the WedDay website and our booking services. Each service also has its own description, payment policy and any additional booking, cancellation or change conditions displayed before you book. These form part of the agreement for that service when accepted at checkout.

Service-specific terms govern the matters expressly covered by them, read together with these terms. They cannot remove mandatory legal rights. Our Privacy Policy explains how we process personal data, and our Cookie Policy explains our use of cookies; using the website does not by itself constitute consent to processing that requires consent.

The platform and service providers

WedDay enables you to view live availability and book available wedding dates and ceremony times. Where venues, packages or related services are also offered through the platform, the listing, booking process and confirmation identify the relevant service and provider.

Where a third party supplies a service, we facilitate the booking and communicate its details to that provider. The agreement for that service is with the provider identified during booking. A booking through WedDay does not mean that Lasirata Ltd owns or operates the venue or supplies every service associated with the wedding.

We are responsible for our own booking services and any other service we expressly undertake to provide. Our role as an intermediary does not exclude responsibility for those services or any responsibility imposed on us by law.

Online bookings and accounts

Wedding dates and ceremony times are allocated on a first-come, first-served basis. Checking availability or starting a booking does not reserve a date or time unless we expressly confirm a hold in writing. Availability may change until your booking is confirmed.

Bookings are made online. Before submitting a booking, check the service, provider, date, time, location, guest numbers, inclusions, exclusions, total price and applicable policies. Submit accurate information and ensure you have authority to act for anyone on whose behalf you book.

A booking is confirmed when the booking process expressly confirms it and you receive the applicable confirmation after completing the required steps, including payment where required. A receipt acknowledging a request is not a confirmation unless it expressly says so. If an item requires approval rather than instant confirmation, that condition will be stated before booking.

Check your confirmation promptly and report discrepancies. Keep account credentials confidential and notify us of suspected unauthorised access. You must be at least 18 and legally able to enter into the booking agreement, or act through an appropriately authorised adult.

Prices and payment policies

The wedding date booking fee is separate from charges for the ceremony, venue, registrar, legal documentation and other services unless the booking description expressly states otherwise. The applicable booking fee and currency are shown before you commit. Payment of the booking fee does not settle separate charges payable to another provider or public authority.

Each service booked online through WedDay states its own payment policy. Before payment, that policy will specify the amount payable to secure the booking, any deposit, instalments or remaining balance, the payment deadlines and any separate charges payable to the service provider or a public authority.

The price, currency, included taxes and fees, and any known compulsory charges will be shown before you commit to the booking. Optional extras are included only when selected or expressly agreed. Where a charge cannot reasonably be calculated in advance, its basis will be explained before booking.

Pay through the payment methods displayed for the selected service. Do not assume that one service has the same deposit or payment schedule as another. If you book several services, each service may have a separate payment policy, provider and confirmation.

You must pay all amounts by the dates stated in the accepted policy. If payment is overdue, we or the relevant provider may notify you and, where the applicable policy and law permit, suspend or cancel the affected service after any required notice. Any remaining payment obligation or cancellation charge must be disclosed and lawful.

Currency conversions shown for guidance are estimates. Your bank or payment provider may apply its own exchange rate or charges. Prices for confirmed bookings will not be changed except as permitted by the agreed terms and applicable law.

For authorised travel partners with agreed invoicing arrangements, payment is governed by the applicable written partner agreement rather than the online consumer payment process. Any consumer-facing booking conditions must still be made available to the couple as required by law.

Booking fees and refunds

The wedding date booking fee is non-refundable if you cancel your confirmed booking, fail to attend or choose not to proceed, except where applicable law requires otherwise. Its amount and non-refundable status will be displayed before the booking is completed.

Deposits, instalments, balances and other amounts charged by a venue, public authority or other provider are governed by the payment and cancellation policy disclosed and accepted for that service. A non-refundable booking fee does not automatically make every other payment non-refundable.

If we, the relevant venue or the town hall cancel a confirmed wedding date booking, we will offer a refund of the booking fee or, if you agree, transfer it to an available replacement booking without charging a new booking fee. This does not limit any additional remedy required by law. Refunds of other payments are dealt with under the applicable service terms and mandatory legal rights.

Any additional amount claimed on cancellation must be provided for in the accepted service policy and be lawful. Cancellation charges must not be unfair or excessive. A term stating that a payment is non-refundable cannot remove any refund, price reduction, compensation, withdrawal or other remedy required by applicable law.

If a legal right of withdrawal applies to a particular booking, it remains available. Exceptions may apply to certain services booked for a specific date or period; we do not treat every service on WedDay as automatically exempt. Any applicable withdrawal information will be provided before the booking is made.

Cancellations changes and no shows

Request cancellations or changes through the booking facilities provided or contact us with your booking reference. A request does not itself confirm a new date, provider or service. Any agreed change must be confirmed in writing.

Changes depend on availability, the relevant provider’s agreement and the conditions disclosed for the booked service. Additional charges or price differences must be explained and accepted before a change is completed. Payments are not automatically transferable to another date, customer or provider, except where these terms, the accepted service policy or applicable law provide otherwise.

There is no automatic entitlement to a voucher, credit or replacement booking. Where an option is available, its conditions will be stated in the relevant service terms or a subsequent written agreement. A voucher cannot be imposed instead of a refund where the law requires a refund.

No-show rules and any lawful unpaid cancellation charges are governed by the policy accepted for the particular service. Cancellation of one service does not automatically cancel other services you have booked.

Legal documents and ceremony requirements

For a legal ceremony, you are responsible for meeting the destination’s requirements, providing accurate information and obtaining the necessary documents, translations, certifications or apostilles. Follow the submission deadlines, arrival requirements and registration instructions supplied for your booking.

Where the booking instructions request documents within the three months before the wedding, submit them within that period and by the stated deadline. Requirements may differ according to destination, nationality, residence, marital status and ceremony type. Do not obtain time-sensitive documents earlier than instructed.

After a booking is made, our support team can assist couples with legal document requirements. Where included in the agreed service, support may involve reviewing document copies and liaising with the relevant town hall, venue or registrar. The competent authority makes the final decision on eligibility and whether documents satisfy local requirements.

You may be asked for further documents or clarification and must bring originals where required. If you do not meet an essential requirement, the legal ceremony may be delayed or unable to proceed. We or the provider will explain the issue and any practical options where reasonably possible. Financial consequences are subject to the accepted service terms and applicable law.

A symbolic ceremony or renewal of vows is not a legally binding marriage unless explicitly identified as a separate legal ceremony. Check the ceremony type before booking.

Service descriptions and supplier responsibilities

Providers supply information about their availability, venues, services, facilities, prices and conditions. We take reasonable care in presenting this information. Report an apparent error before booking where possible, and contact us if your confirmation differs from what you selected.

Photographs and descriptions illustrate the listed service. Only the features and inclusions stated in the agreed booking form part of that booking. Tell us about material accessibility needs or special requests before booking so their availability can be checked; requests are not guaranteed unless expressly confirmed.

We will not treat an apparent pricing or availability error as authority to take a higher payment or substitute a materially different service without your agreement. Any proposed correction to a confirmed booking will be communicated and handled in accordance with your contractual and legal rights.

Travel accommodation and insurance

Flights, accommodation, transfers and other arrangements are included only where expressly stated in the selected service or package. You are responsible for arranging travel documents, entry permissions and arrival in time for appointments and booked services, unless the agreed service assigns that responsibility elsewhere.

Consider suitable travel and wedding insurance for the arrangements you make. Insurance coverage is subject to the insurer’s terms and does not change our responsibilities or those of the provider. If a booking qualifies as a regulated package or linked travel arrangement, the mandatory information and protections applicable to it remain unaffected by these terms.

Disruption and provider cancellation

If a provider cancels or cannot deliver a confirmed service, we will assist with communications and reasonably available options. You are not required to accept a materially different replacement or a voucher in place of a refund where the law gives you a right to a refund.

Events beyond reasonable control may affect performance, including severe weather, natural disasters, government restrictions or closure of a venue. We and the relevant provider will communicate material disruption and consider available alternatives. Any postponement, cancellation, refund or other remedy is governed by the agreed service terms and applicable law; such an event does not automatically remove mandatory rights.

Appropriate use of WedDay

Use WedDay lawfully and provide genuine booking information. Do not make fraudulent or speculative bookings, impersonate another person, misuse another person’s account, upload malicious code, interfere with security or overload the platform.

Do not scrape or systematically extract website content, bypass access restrictions, copy or frame the website for commercial use, or reverse engineer platform software except where permitted by law or our written authorisation. Resale of services and commercial use require our agreement, including the arrangements applicable to authorised travel partners.

We may restrict an account or refuse a transaction for a reasonable security, fraud or legal concern, or a material breach of these terms. Where appropriate, we will explain the reason and provide notice or an opportunity to resolve the issue. This does not allow arbitrary cancellation of confirmed services or removal of mandatory refund rights.

Intellectual property

The website, software, designs, text, images, logos and other protected materials belong to their respective owners and are used on the platform under the applicable licences or permissions. These terms do not transfer ownership of those materials.

You may view the website and keep copies needed for your personal booking. Any permitted copy must retain relevant ownership notices. Other copying, distribution, commercial exploitation or use of branding requires permission from the relevant rights holder unless allowed by law.

Third-party names and trademarks remain the property of their owners. Their appearance does not imply ownership by Lasirata Ltd or an endorsement beyond the relationship expressly stated.

Reviews and user content

If you submit a review or other content for publication, ensure it is truthful, lawful and that you have the necessary rights and permissions. Do not publish confidential information, another person’s personal data without authority, defamatory material or content that infringes intellectual property rights.

You retain ownership of your content. By submitting it for publication, you grant us a non-exclusive, royalty-free licence to host, display and format it for the relevant WedDay service. Promotional reuse of identifiable wedding photographs or personal testimonials requires appropriate permission and a lawful basis for processing personal data.

We may remove or moderate unlawful, abusive or misleading content or content that breaches these terms. Private booking communications and legal documents are handled under our Privacy Policy and are not treated as public content or licensed for advertising.

Privacy communications and third party websites

Our Privacy Policy and Cookie Policy explain how data is handled and how to manage privacy choices. Booking confirmations, payment notices, document requests and other communications necessary to administer your service may be sent electronically. Marketing communications are subject to consent or another basis permitted by applicable law.

Links to external websites are provided for convenience. Their operators control their own content, services and privacy practices. Review their terms before using them. Linking does not remove our responsibility for our own services or any obligations imposed by law.

Responsibility and liability

We are responsible for performing the services we undertake to provide with the care required by applicable law. Providers are responsible for the services they agree to deliver. The allocation of responsibility depends on the booking and our legal role; describing us as an intermediary does not override obligations imposed by law.

Nothing in these terms excludes liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any liability or consumer remedy that cannot lawfully be excluded or restricted.

Complaints and assistance

If you have a problem with a booking, contact us promptly with your booking reference, the relevant service and a description of the issue. Where possible, raise service problems while they can still be put right. We will review concerns about our services and help direct provider-related complaints to the responsible party.

Our complaints process does not prevent you from using any competent dispute resolution body or court, nor does it impose a shorter deadline than the law allows.

Updates to these terms

We may update these terms for future use and bookings. The current version will be available on WedDay with its update date. The terms and service policies accepted when a booking was made continue to apply to that booking, unless a change is lawfully required or validly agreed with you.

Changes to website functions or content do not, by themselves, change a confirmed service or its agreed price. We will communicate material changes affecting an existing booking and preserve the rights required by law.

Governing law and jurisdiction

These terms are governed by the laws of the Republic of Cyprus. If you are a consumer, this choice does not deprive you of mandatory protections available under the law applicable to your contract, including protections of your country of habitual residence where they apply.

Disputes may be brought before the courts competent under applicable law. Nothing in these terms requires a consumer to use only the Cyprus courts where the law gives that consumer a right to bring proceedings elsewhere.

General provisions

If a provision is invalid or unenforceable, the remaining provisions continue to apply to the extent permitted by law. An invalid term will not be replaced or enforced in a manner that removes mandatory consumer protections.

A delay in enforcing a right does not waive it. Any transfer of our contractual rights or obligations must be lawful and must not reduce your contractual guarantees without the consent required by law. You may transfer a booking only where the service terms or applicable law permit it.

These terms, the service description, the policies accepted at checkout and the booking confirmation form the agreement for the relevant booking. They do not exclude binding pre-contractual information or rights that cannot be waived. Separate written arrangements with authorised travel partners may govern their business relationship with us, without removing the rights of the end customer.

Contact us

For booking assistance, questions about these terms or complaints, please contact us using the details below. Include your booking reference where applicable.

WedDay Powered by BookYourWeddingDay.com

Email: [email protected]

Telephone: +357 25013384