Privacy Policy

This policy explains how we collect and use personal data when you visit WedDay, create an account, make a wedding date booking or contact our team. It also explains how we share and protect your information and how you can exercise your privacy rights.

Who is responsible for your personal data

WedDay, powered by BookYourWeddingDay.com, is an online platform for wedding venue information, live availability and wedding date bookings.

Lasirata Ltd, the legal entity behind BookYourWeddingDay.com, uses the WedDay platform under licence to provide wedding date booking services. Wedding date booking fees are collected by Lasirata Ltd.

Lasirata Ltd is the controller of the personal data processed for the purposes described in this policy. References to “we”, “us” and “our” mean Lasirata Ltd in that capacity.

Privacy contact email: [email protected]

We respect your privacy and process personal data in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR). Personal data means information relating to an identified or identifiable person.

What we collect and how we obtain it

We obtain information directly from you when you register, book, request assistance or communicate with us by telephone, email, letter or online chat.

We may also receive information from someone booking on your behalf, a tour operator, travel agent, wedding planner, venue, town hall or another service provider, and from social media services you choose to use with us.

Depending on your interaction with us, this may include your name, postal and email addresses, telephone number, date of birth, nationality, identity or passport details, payment and transaction information, booking preferences and correspondence. Where relevant to arranging your ceremony, it may include marital status and supporting legal documents.

When you visit WedDay, we may collect your IP address, browser and device information, language settings and information about pages viewed, searches and bookings. Location information may be received where enabled through your device or browser settings and, where required, with your permission.

Booking details or supporting documents may reveal sensitive information, such as religion, health or sexual orientation. We process such information only where necessary for a specific purpose and where a lawful condition for processing it applies, such as your explicit consent.

Information about other people

If you provide information about your partner, guests or another person, ensure that you are authorised to do so, that they are informed about this policy and that any legally required consent has been obtained. Please provide only information relevant to the booking or assistance requested.

How and why we use your personal data

We use personal data as necessary for the following purposes:

Creating and managing your account, including access to your booking information.

Completing and administering your booking and sharing relevant details with venues and service providers involved in your wedding.

Providing customer support, answering enquiries, communicating booking updates and responding to requests or complaints.

After a booking is made, assisting couples with legal document requirements, reviewing document copies and liaising with the relevant venue or public authority where this forms part of the agreed service.

Processing payments, maintaining financial records and helping to prevent payment fraud or other unlawful activity.

Sending offers, news and information about our products and services where you have consented or where otherwise permitted by applicable law. You can unsubscribe using the link in a marketing email or contact us to stop receiving marketing communications.

Inviting feedback, reviews or participation in market research, subject to applicable rules on electronic communications.

Improving WedDay, our communications, customer experience and services.

Monitoring service quality and training our team. If a call is recorded, we will inform you and process the recording on an appropriate lawful basis.

Meeting legal obligations, responding to lawful requests, enforcing our terms and establishing, exercising or defending legal claims.

Our legal grounds for processing

We rely on the legal ground appropriate to each processing activity.

Contractual necessity. We process information needed to take steps at your request before entering into a contract and to provide the services you book, including booking administration and related support. Without the information necessary for these purposes, we may be unable to complete your booking or provide the requested service.

Legal obligations. We process information where required by applicable law, including accounting and tax requirements and lawful requests from competent authorities.

Legitimate interests. We may process information to protect our platform, prevent fraud, handle customer enquiries, improve our services and establish or defend legal claims. We assess these interests against your rights and interests. This ground does not override consent requirements for electronic marketing or non-essential cookies.

Consent. We rely on consent where required, including for certain marketing activities and non-essential cookies. You may withdraw consent at any time by contacting our privacy contact or using the relevant preference or unsubscribe option. Withdrawal does not affect the lawfulness of processing carried out before it.

Where special categories of personal data are involved, we also need a condition under Article 9 of the GDPR. We will seek explicit consent where that is the condition relied upon; a booking contract alone is not sufficient authority to process sensitive information.

To withdraw consent or ask about the grounds used for a particular activity, contact us at: [email protected]

How we protect your personal data

We use appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, loss, misuse or alteration. The measures applied take account of the nature of the information and the risks associated with its processing.

Service providers processing personal data on our behalf are required to protect it and to process it in accordance with our instructions and applicable contractual requirements. No method of electronic transmission or storage can be guaranteed to be completely secure.

Who may receive your personal data

We may share relevant information with the following recipients where needed for the purposes described in this policy:

Hotels, venues, wedding suppliers, registrars, celebrants, and other persons involved in arranging or conducting your ceremony.

Tour operators, travel agents, wedding planners, contractors and business partners involved in your booking or the provision of agreed services.

Payment providers and providers of hosting, cloud storage, software, IT support, customer communication, analytics and website services.

Municipalities, town halls and other competent public authorities involved in legal documentation or ceremony arrangements.

Professional advisers and auditors, including lawyers and accountants.

Courts, tribunals, law enforcement bodies and other authorities where disclosure is required or lawfully justified.

Some recipients, such as public authorities, venues and payment providers, may act as independent controllers and process information under their own privacy notices. We share only information appropriate to the relevant purpose.

How long we keep your personal data

We keep personal data for as long as necessary for the purposes for which it was collected, including managing your account and completing your booking. Some records may need to be retained after the wedding to meet legal, accounting or tax obligations, handle complaints or establish, exercise or defend legal claims.

Retention periods take account of the nature and sensitivity of the information, the purpose of processing, applicable legal requirements and the risk of harm from unauthorised use or disclosure. When information is no longer required, we delete it or anonymise it as appropriate. You may contact us for information about the retention period applicable to a particular record.

Transfers outside the European Economic Area

Your booking or the services supporting WedDay may require personal data to be transferred to a recipient outside the European Economic Area. These transfers may arise, for example, where your chosen destination or a service provider is located abroad.

Where such a transfer takes place, we use a mechanism permitted by applicable data protection law, such as an adequacy decision or appropriate safeguards, including approved standard contractual clauses where applicable. Any reliance on an exception for a specific transfer must meet the relevant legal requirements.

You may ask for information about the safeguards applicable to your data, or a copy where available, by contacting: [email protected]

Your privacy rights

Subject to the conditions and exceptions in applicable law, you may have the right to:

• Access your personal data and receive a copy of it.
• Have inaccurate or incomplete information corrected.
• Request deletion of your information or restriction of its processing.
• Object to processing based on legitimate interests, and object at any time to the use of your data for direct marketing.
• Withdraw consent where processing is based on consent.
• Receive eligible data in a structured, commonly used, machine-readable format and, where technically feasible, have it transmitted to another controller.
• Raise a complaint with a competent supervisory authority, including the Office of the Commissioner for Personal Data Protection in Cyprus, or the authority in the country where you live or work in the EU.

To exercise your rights, contact: [email protected]

We may request information reasonably needed to verify your identity. We will respond without undue delay and normally within one month. Where a lawful extension is necessary, we will tell you within that month and explain why. Requests are normally free of charge, subject to the exceptions allowed by law.

Cookies and similar technologies

WedDay may use cookies and similar technologies to operate the website and, where permitted, understand how it is used or support marketing. Non-essential technologies that require consent will be used only with that consent. Please read the Cookie Policy available on WedDay for details of the technologies used and how to manage your preferences.

Links to other websites

WedDay may contain links to, or embedded content from, third-party websites. This policy does not govern processing carried out independently by those websites. Please review their privacy notices before providing personal data. Our responsibility for any processing we carry out remains subject to applicable law.

Children

WedDay is not designed to offer accounts or booking services directly to children. If we become aware that a person under 17 has submitted personal data directly without an appropriate lawful basis, we will take steps to delete it as soon as reasonably possible. This does not prevent an authorised adult from providing information about child guests where necessary for a booking and lawfully permitted.

Changes to this policy

We may update this policy to reflect changes in our services, practices or legal requirements. The latest version will be available on WedDay, with its update date. Where required, we will notify you of material changes and obtain any additional consent needed.

Contact us

For questions about this policy, the use of your information or your privacy rights, please contact our privacy team.

Email address: [email protected]